Privacy Policy
Effective date: October 16, 2026. Last updated: October 16, 2026.
Quantum Manufacturing, Inc. ("Quantum Manufacturing," "QMFG," "we," or "us") respects your privacy. This policy explains what personal information we collect when you visit our website, request a quote, contact us, or do business with us, and how we use and protect it.
Information we collect
Information you give us: your name, company, job title, email address, phone or mobile number, and the details of your project or request. This includes anything you type into a quote request, contact, or sign-up form, and any drawings, models, or files you upload. We also collect what you share by email, phone, text, or in person, such as at a trade show.
Information collected automatically: when you visit our website, we and our service providers collect your IP address, browser and device type, the pages you view, the site you came from, and the date and time. This is done with cookies and similar technologies. See our Cookie Policy.
Information from other sources: we may receive business contact information (name, work email, title, company) from commercial business-data providers, public sources such as company websites and professional networks, trade show lists, and referrals from our customers and partners.
How we use information
Respond to quote requests and questions, prepare quotes, and take and fulfill orders
Manage customer and supplier relationships, including invoicing, shipping, and support
Send business communications, including follow-ups, updates, and marketing emails you can opt out of at any time
Operate, secure, and improve our website and services
Meet legal, tax, quality, and contractual obligations
Text messaging
Our employees use company-assigned business phone numbers for one-to-one text messages with coworkers and business contacts. We do not send marketing or automated text messages. Mobile numbers and text messaging consent are not shared with or sold to third parties for marketing purposes. See our SMS Terms and Conditions for details.
How we share information
We do not sell your personal information. We share it only as needed with:
Service providers that help us run our business, such as website hosting, form tools, customer relationship management and email platforms, analytics, our business systems, and IT support. They may use the information only to provide services to us.
Professional advisors, such as accountants, auditors, insurers, and attorneys.
Another party if we are involved in a merger, financing, or sale of part of our business.
Government or other parties when the law requires it, or to protect our rights, safety, and property.
Marketing emails
If you receive a marketing email from us, you can unsubscribe using the link in the message or by contacting us. We will still send transactional messages, such as quote and order communications.
How long we keep information
We keep personal information for as long as we need it for the purposes above, including the length of our business relationship plus the time required for tax, quality, contract, and legal records. After that we delete or de-identify it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No website or transmission method is completely secure, so we cannot guarantee absolute security.
Your choices and rights
Email: use the unsubscribe link or contact us.
Text messages: reply STOP to any text from us.
Cookies: see the Cookie Policy for how to manage them.
Access, correction, and deletion: you may ask us to tell you what personal information we hold about you, correct it, or delete it. Residents of some states have additional rights under state privacy laws. Send your request using the contact details below and we will respond within the time the law requires. We may need to verify your identity first.
We will not treat you differently for exercising your privacy rights.
Children
Our website and services are meant for businesses. They are not directed to anyone under 18, and we do not knowingly collect information from them.
Links to other websites
Our website may link to other sites. We do not control them and are not responsible for their privacy practices.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the latest version. Material changes will be posted on this page.
Contact us
Quantum Manufacturing, Inc. 1300 South Spring Street, Manchester, TN 37355 Phone: (931) 728-4671 Email: sales@qmfg.com